Payment Policy

Effective Date: June 26, 2025

Your payments are processed securely via our checkout partner(s) on Baywood River LLC, the registered business that operates Baywood River Outdoor Gear.

Welcome to Baywood River Outdoor Gear! We are committed to providing a secure and hassle-free shopping experience. Please review our Payment Policy carefully before completing your purchase.

Accepted Payment Methods

We currently accept the following forms of payment on our website:

• Visa 
• Mastercard 
• American Express 
• Shop Pay 
• Google Pay
• Apple Pay 
• Union Pay 
• Discover 
• PayPal 
• Diners Club
• JCB
• Elo

Currency

All transactions are processed in United States Dollars ($).

If your payment method is in a different currency, your provider may apply conversion fees.

Payment Security

We use secure SSL encryption and industry-standard payment gateways to protect your data.

All payments are processed through PCI-DSS compliant systems (e.g., Stripe, PayPal).

We never store your full credit card information on our servers.

Payment Timing

Payment is charged immediately at checkout.

Your order will not be processed or shipped until payment is successfully received.

Order Confirmation

After a successful transaction, you will receive an email confirmation with:

• Order details
• Invoice/receipt
• Estimated shipping time

If you do not receive confirmation within 60 minutes, check your spam folder or contact us at support@baywoodriveroutdoor.com 

Failed or Declined Payments

If your payment is declined:

• Check with your bank or card issuer for any restrictions.
  
• Ensure your billing information matches the cardholder’s details.
  
• Try a different payment method.

We reserve the right to cancel any order if the payment is flagged for suspected fraud or unauthorized use.

Sales Tax

Applicable sales tax will be added at checkout based on your shipping address and state laws.

We comply with state-level tax regulations in the USA.

Refunds & Payment Reversals

Refunds are processed only as outlined in our Return & Refund Policy.

If a refund is approved, it will be returned to the original payment method within 10 business days (Mon-Sat).

We do not offer refunds to alternate accounts or in cash.

Fraud Protection

We use automated fraud screening tools to protect our store and customers.

Suspicious orders may be canceled or placed on hold until verified.

Multiple failed attempts or mismatched billing info may lead to account restrictions.

Partial Payments

We do not accept partial payments unless approved in writing.

All orders must be paid in full before processing and shipment.

Invoices and Billing Statements

A digital receipt or invoice is automatically emailed after purchase.

Customers may request a formal invoice for tax or business purposes by contacting us.

Checkout Errors or Issues

If you encounter issues during checkout:

Refresh your browser or clear cookies/cache

Try a different device or browser

Contact us if the problem persists, we’ll help complete your order manually

Order Cancellation Due to Payment Issues

We reserve the right to cancel any order that:

Fails payment verification

Contains incomplete or suspicious billing info

Violates any part of this policy

Contact Us

If you experience issues during checkout or have payment-related questions, please reach out:

Registered Business Name: Baywood River LLC
Doing Business As: Baywood River Outdoor Gear
Business Type: Limited Liability Company (LLC)
Registration Authority: Commonwealth of Virginia – State Corporation Commission
Formation Date: September 5, 2023
DBA Effective Date: June 24, 2025
Phone: +1 (276) 620-4074
Email: support@baywoodriveroutdoor.com
Business Hours: 8:00 AM-8:00 PM (Mon-Sat) (GMT-05:00) Eastern Standard Time (New York)

Customers can contact us through our Contact Us page. Our Dedicated Support team will respond to any queries within 24 hours.